This is structured prototype copy, not legal advice. Review and approve it before publication by a UK-qualified legal or privacy professional.
Rescheduling by a parent
The production policy should state how much notice is required and whether Calendly allows the parent to change the booking directly.
Late cancellation
Add the exact rule for cancellations made after the notice deadline. Do not publish an assumed refund rule.
Missed lessons
State what happens when a learner does not attend or joins too late for the lesson to continue effectively.
Teacher cancellation
Explain how a replacement time or refund is arranged when Felicia needs to cancel.
Technical problems
Clarify how platform outages, internet problems and repeated technical difficulties are handled.
Draft prepared: 27 July 2026 — not yet published or legally approved.